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Be advised that official support for SAV on the Mac OS 9 platform is discontinued. While SAV for Windows is listed as a supported application on the Computing Services List of Supported Hardware/Software (Policy 150.40), Only Windows 7 SP1 and newer are supported.As such, when SAV is run on an unsupported platform it is treated as an unsupported application for the purposes of determining the level, priority, and associated costs of providing support.Please note that SAV is only considered to be a supported application when run on a supported operating system as documented in the officially supported software platforms list.
This guide can be found on the download page of the Computing Services website.
This document describes the installation and/or upgrade of the Sophos Antivirus (SAV) product.
The Uof R has licensed Sophos Antivirus for Windows 7/10, and OS X systems (10.9 and above) to be available for use on University owned equipment, including Evergreen machines, Evergreen opt-out equipment, machines purchased with APEA funds or any other Windows or Macintosh systems purchased with University funds.
If they cannot answer your SAV questions they will escalate the issue to the appropriate support staff.
Users should not attempt to contact Sophos directly.